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Ireland
East Point Business Park,
Clontarf, Dublin,
Dublin 3
Phone:+353 1 819 0000
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Cardiff
Hodge House,
Guildhall Place
Cardiff,
Wales, CF10 1DY
Phone:+44 2920 550 000
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Swansea
34A Orchard Street
Guildhall Place
Swansea,
Wales, SA1 5AW
Phone:+44 (179) 2616300
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Switzerland
Zentralstrasse 63A
Biel,
2502
Phone:+41 323 217 070
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Austria
Diefenbachgasse 35
Wien
A-1150
Phone:+43 1 211130
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Santa Rosa
BTS Facility
SRE-2A Commercial
Sta. Rosa Tagatay National Road
Brgy.Don.Jose,
Sta.Rosa, Laguna,
Santa Rosa Sta.Rosa
Phone:+011 632 756 7500
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Makati City
11th Floor RCBC,
Plaza Tower II
Ayala Avenue cor. Sen.
Gil Puyat,
Makati City 1200
Phone:+011 632 755 1600
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Kansas
8400 East 32nd Street
North Wichita
KS 67226
Phone:+1 316 771 4411
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Lubbock
5302 Avenue Q Suite 6,
Lubbock,
TX 78229
Phone:+ 1 806 747 2474
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San Antonio
6010 Exchange Parkway
San Antonio,
TX 78238
Phone:+1 210 767 7000
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North Carolina
5420 Millstream Road
Suite 411
McLeansville
NC 27301
Phone:+1 336 383 3600
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kgb_ - BPO Headquarters
3864 Courtney Street
Suite 411 Bethlehem
PA 18017
Phone:+1 610 997 1000
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Global Headquarters
655 Madison Avenue,
21st Floor,
New York
NY 10021-84043
Phone:+1 212 909 8282
kgb_ Our Service Offering
There is a range of reasons for considering kgb_ when deciding upon ultimate representation of your company’s mission, values and goals for customer contact. Our market tenure, our existing clients’ expectations and our desire to be successful, drive our continued commitment to providing the best experience, every time.
Our service offering, combined with our flexible and innovative approach, offer cost effective, business solutions that drive positive results. More >>
kgb_ Call Center Services
kgb_ has pioneered the development of a broad range of state of the art information service tools that are delivered across a single platform connecting multiple channels, including the internet (email, chat, social media), SMS/MMS text messaging, mobile and landline phones.
Our portfolio of solutions gives our clients the opportunity to design and implement the most effective, efficient and customer-centric solution to meet their business needs.More >>
Other kgb_brands
kgb_ is a privately held, New York-based company and the world's largest independent provider of directory assistance and enhanced information services. During its nearly twenty year history, kgb_ has built some of the most successful brands in the telecommunications, customer care and enhanced information services sectors.
Our European brands include Conduit in Ireland and the UK, The Number 118 118 in the United Kingdom and Le Numero 118 218 in France. More >>
kgb_ Our Brands & Partners
kgb_ has a culture of developing and maintaining strong Client & Partner relationships. We foster this by sharing our extensive contact center experience and by continuing to develop and provide innovative solutions to enhance the Customer Experience.
We become part of your brand values, adopting the 'look and feel' of your own operational environment. More >>
Case Study Vodafone - Conduit has a long standing relationship with Vodafone PLC. We provide inbound and outbound services for Vodafone UK answering over 650,000 calls and contacts per month. These activities serve the Consumer and Enterprise Business Units covering 6 business streams including, Retail Acquisition Support, Credit Assessment, ‘Pre-Pay’ and ‘Post-Pay’ Billing and Charging, On-line Acquisition Support and Back Office function. More...
