Bob Bryan
CEO

Bob Bryan is responsible for leading and directing all of Conduit Global’s operational teams, including sales and client services.  With over 25 years of BPO industry experience, Bob has spent the last decade in senior executive roles leading customer service programs throughout a myriad of industries, including financial, telecommunications, cable, utility, automotive and transportation logistics. Prior to joining Conduit Global, Bob successfully executed programs for Fortune 500 and Fortune 50 companies, as well as niche-driven high growth entrepreneurial enterprises.

Michelle Castillo
SVP Contact Center Operations

Michelle Castillo is responsible for all phases of Conduit Global operations, including strategic planning, and directing the overall performance of the company’s contact centers. With over 17 years of executive and operational leadership, Michelle has a wealth of global outsourcing experience in all aspects of contact center and client relationship management. Prior to joining Conduit Global, Michelle worked in various capacities at Sprint and Time Warner Cable. She majored in Business at UNC Charlotte.

Jitender Singh
SVP Cloud Solutions & Sales

Jitender Singh is responsible for driving the organic growth of Conduit Global’s cloud solutions business. Jitender oversees sales and marketing, providing strategic direction to the technology solutions division. Prior to joining Conduit Global, he was the Director and General Manager, Cloud Solutions, at Avaya, where he founded and spearheaded the growth of Avaya’s cloud solutions business. Jitender has also held sales leadership and general management roles at Nokia and Ericsson, helping each company achieve leadership in the media and entertainment sector. He received his BE in Mechanical Engineering from the Manipal Institute of Technology, in India, and his MS in Mechanical Engineering from Old Dominion University in Norfolk, VA, along with executive management education at the London Business School, in the UK, and Columbia University, New York, NY.

Stuart Knight
SVP Technology Services

Stuart Knight is responsible for the management and operational support of Conduit Global technology assets for both BPO and cloud call center clients. Stuart has spent more than 25 years in technology and possesses a wealth of experience and knowledge and a thirst for innovation, particularly in the delivery of customer-centric technology solutions. Prior to beginning his tenure as SVP, Technology Services, Stuart helped build the technology teams and infrastructure that now underpin Conduit Global’s sister companies, 118118, 118218 and 118Money. He graduated from the University of Wales Institute Cardiff in the field of Computer Science.

Tina Hawk
Vice President, Human Resources

Tina Hawk is responsible for driving transformational HR activities in support of the organization’s mission through powerful thought leadership and successful implementation of HR best practices throughout our global workforce.  Prior to joining Conduit Global, Tina held executive roles at TriNet HR and Strategic Outsourcing, Inc.  Tina holds a BS in Business Administration from Missouri State University and has numerous professional certifications including a Senior Certified Professional designation from the Society for Human Resource Management (SHRM-SCP) and a Senior HR Business Partner certification (sHRBP) from the Human Capital Institute.

Deidrie Stone
Chief Legal Officer

Deidrie Stone is the Chief Legal Officer for kgb. Based in New York, she is responsible for every aspect of the Company’s legal affairs. Prior to joining kgb, Deidrie was a Senior Associate at the international law firm, Arnold & Porter. In this role, Deidrie advised her clients in connection with a broad range of financing and capital markets transactions. Previously, Deidrie was an Associate at Dewey & LeBoeuf LLP, where she focused on project finance transactions, advising lenders and sponsors in connection with the construction and financing of wind farms and solar power projects. Deidrie earned an M.B.A., specializing in Finance and Accounting from New York University, Stern School of Business and a J.D. from New York University School of Law.

Jennie Logan
Chief Financial Officer

Jennie Logan is Chief Financial Officer for Conduit Global and responsible for managing the financial actions of the company.  She has broad experience in strategic planning and analysis, forecasting, financial reporting, change management, and controls.  Prior to joining Conduit, Jennie was a Director and Controller for Berkshire Hathaway Inc., providing financial leadership for $2 billion Duracell’s largest batteries production site.  Before Duracell, Jennie was Group Manager, Investor Relations for Procter & Gamble and worked in commercial finance roles for Olay, Pringles and global sales.  She holds a Bachelor of Science in Biology from Grove City College and a Master of Business Administration from the University of Virginia Darden School of Business.

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